Cookie's

Last Updated: December 15, 2025

At HeyWhiskey, we believe in crafting experiences with as much care as we craft our products. This commitment extends to how we handle your digital journey on heywhiskeyshop.com

This policy clearly explains what cookies are, how we use them, and the choices you have in controlling your experience, in full compliance with Canadian privacy regulations (PIPEDA and CASL).

By using our website and accepting our cookie settings, you confirm that you understand and agree to this policy.

1. The Role of Cookies in Your Experience

Think of cookies as tiny digital 'memory tags' saved to your browser. They are essential tools that enable our website to remember important details about you, improving speed, security, and personalization.

Category of Cookie	What It Does	Why We Use It
Strictly Necessary Cookies	These are the foundation of our store. They activate core functions like navigating the site, placing an item in your cart, and logging into your account. The site cannot function without these.	To ensure your essential shopping journey (cart, checkout, security) is smooth and uninterrupted.
Performance & Analytics Cookies	These help us understand how you use our site—which pages you visit, how long you stay, and if you encounter any errors. They do not identify you directly.	To measure and analyze website performance (e.g., loading speed) and understand customer behavior so we can continuously improve the site's layout and functionality.
Functionality & Preference Cookies	These cookies remember your chosen settings, such as currency preference (CAD), location, or whether you have viewed a certain pop-up message.	To personalize your experience and avoid asking you for the same information repeatedly.
Targeting & Advertising Cookies	These cookies track your interest in our products across different sites. They are used by our advertising partners (like Meta or Google).	To show you HeyWhiskey ads that are genuinely relevant to your interests when you are browsing other websites or social media platforms.

2. What Data Do Cookies Collect?

Cookies primarily collect non-personal identifiers, but when combined, these can be linked to your device or behavior:

Identifiers: IP address (often masked), device IDs, and unique cookie identifiers.
Behavioral Data: Products viewed, pages visited, time of visit, referring URLs.
Transaction Status: Whether you started a checkout or completed a purchase.

We never store highly sensitive personal information or full payment card details within cookies.

3. Our Commitment to Data Minimization

We only use cookies that are strictly necessary to run our business and provide you with a high-quality shopping experience. Our policy adheres to the principle of Data Minimization, meaning we only collect and process data required for specified purposes. If a cookie doesn't directly enhance your experience or our service, we won't use it.

4. Third-Party Cookies and Partners

Many of the most helpful cookies are set by our trusted partners. These "Third-Party Cookies" help us run specialized services:

Partner	Role and Example
Shopify	Our e-commerce platform uses cookies for core services, managing your checkout process, and preventing fraudulent transactions.
Google (Analytics & Ads)	Google Analytics helps us understand our audience, while Google Ads uses cookies for targeting and measuring the effectiveness of our campaigns.
Meta Platforms (Facebook/Instagram)	The Meta Pixel uses cookies to help us deliver targeted advertisements to you on their platforms based on the products you showed interest in here.
Payment Processors	Cookies are used during checkout for security checks, ensuring a PCI-compliant and fraud-free transaction environment.

5. Other Tracking Technologies (Beyond Cookies)

Besides standard HTTP cookies, we may use other technologies for similar purposes:

Pixel Tags (or Web Beacons): Small, invisible images embedded in our website or emails. They tell us when a page or an email is viewed, helping us measure the effectiveness of our marketing.
Local Storage: Data stored directly in your browser (HTML5 Local Storage) that remains even after closing the browser. This is often used for saving larger preference settings (e.g., complex filter settings).
Device Fingerprinting: A technique that combines information about your device (browser type, operating system, screen resolution) to create a unique identifier. This is primarily used for advanced fraud and security detection.

6. Transparency in Third-Party Control

We must clarify that while we choose our third-party partners carefully, we do not have direct control over the specific data that they collect and process through their cookies.

External Policies: When you accept third-party cookies, you agree to the privacy practices of those external companies (e.g., Google, Meta). We encourage you to review their respective policies.
Liability: HeyWhiskey is not responsible for any subsequent data use or policy changes made by these external parties. Our responsibility is limited to ensuring these partners comply with our legal requirements as a Canadian business.

7. Cyber Security and Cookie Use

Cookies play a crucial role in maintaining the security of your shopping experience:

Fraud Detection: Cookies help us identify unusual patterns, preventing malicious login attempts and unauthorized transactions on your account.
Session Security: Essential cookies maintain secure, encrypted connections (SSL/HTTPS) throughout your visit, ensuring sensitive data like passwords and billing details remain protected.
Bot Prevention: We use cookies to differentiate human visitors from automated bots, protecting our inventory and pricing integrity.

8. Your Control: Managing Your Consent (As Required by CASL)

Under Canadian law, you have the absolute right to control the use of your non-essential cookies.

A. Cookie Consent Banner

When you arrive at HeyWhiskey, our cookie banner gives you a clear and simple choice:

Accept All: Gives consent for all cookie categories to fully enhance your shopping experience.
Manage Preferences: Allows you to review and selectively enable or disable Performance and Marketing cookies.
Reject All (Non-Essential): Opt-out of all cookies that are not strictly necessary for the website to function.

B. Browser Settings

You can use your browser settings to block, manage, or delete cookies globally. Options usually include:

Blocking all third-party cookies by default.
Deleting all existing cookies stored on your device.
Receiving alerts before a new cookie is set.

Note: Disabling Strictly Necessary Cookies will cause core website functions (like the shopping cart or checkout process) to fail.

9. Data Retention

The data collected via cookies is kept only for as long as needed to fulfill the purpose for which it was collected:

Session Cookies: Deleted automatically when you close your browser.
Persistent Cookies: May last from 30 days up to 2 years, depending on their purpose (e.g., long-term analytics).

After the retention period, the cookie data is securely deleted or anonymized.

10. Policy Review and Updates

We are committed to continuous review. We may update this Cookies Policy from time to time to reflect changes in:

Technology (e.g., new tracking tools).
Legal requirements (e.g., updates to PIPEDA or CASL).
Our data practices.

Any updates will be posted immediately with a revised "Last Updated" date.

11. Contact Us for Questions (Legal and Compliance)

We are committed to full transparency regarding your privacy. If you have any questions or concerns about this Cookies Policy, or if you need assistance managing your preferences, please contact our Compliance Officer:

Registered Company Name: Andrii Khavro

Company Registration Number: 1001221008

VAT Number: 700711823RT0001

Registered Address: 8 Mercer Street, Toronto, Ontario, M5V 0C4, Canada.

Email: info@heywhiskeyshop.com

Phone: +1 437-870-1603

Business Hours: 9:00 AM–5:00 PM (Monday to Friday), (GMT-05:00) Eastern America Standard Time (Toronto)